Last Modified | 10/30/2024

Who are we?

The Blue Heron / Pepper Moon Catering (“we”, “us” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. Our registered address is 4130 Mendenhall Oaks Parkway, High Point, NC 27265, United States

We are committed to safeguarding your privacy. This Privacy Policy describes how we may collect, use, share, and keep personal information about you.

What does the privacy policy cover?

This Privacy Policy applies to our public-facing The Blue Heron website and other online services and will be available by a link on all sites and services which it covers. This policy includes:

1. Information We Collect

• What personal information do we collect?

• Name, email address, phone number, and physical address.

• Payment details when making a purchase or booking services.

• What non-personal information do we collect?

• Browser type, IP address, device information, and browsing behavior on our website.

• What Other Information do we collect?

• Preferences, dietary restrictions, and other details related to your events or catering needs

2. How We Use Your Information

We use your information to:

• Provide and manage our catering services.

• Process transactions and send confirmations.

• Respond to inquiries, feedback, or customer service requests.

• Send promotional offers, event updates, or SMS notifications (with your consent).

• Improve our website and marketing efforts.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties who help us deliver our services (e.g., payment processors, delivery partners).

• Legal Requirements: If required by law or to protect our rights, property, or safety.

4. Information Retention

We keep your personal information for so long as is necessary considering the purpose for which it was originally collected or lawfully further processed. The criteria we use to determine the period of time for which your personal information may be kept include:

• The nature and type of personal information that you provide to us;

• The purpose for which you provide your personal information to us; and

• Necessary business and operational requirements to continue to supply you with the services or functionality you have requested.

We may retain your information for a longer time period if we are required to do so by law.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic, customize content, and improve our services. If applicable, you can manage cookie preferences in your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Choices

You have the right to:

• Opt out of marketing communications by replying “unsubscribe” to our emails or replying STOP to SMS messages.

• Access, update, or delete your personal information by contacting us at events@theblueheronvenue.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.

9. Updates to This Policy

We are constantly working to develop new services and as a result, we may amend this Privacy Policy from time to time. When we update this policy, we will update the “last modified” section at the top of this page. The updated policy will be posted on our website with the revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Phone: (336) 297-7333

• Email: events@theblueheronvenue.com

• Address: 4130 Mendenhall Oaks Parkway, High Point, NC 27265